WRONG CALLER ID
speress
Newbie

I have a Ring Central VOIP number. The weird thing is the caller ID is our previous name, yet every other cell carrier has the listing correct. For some reason Verizon still has it listed under First Command.  

How do we change it to our current name (which has been in effect since 2016)?  Please email so we know what to do.  Your automated customer service line is useless.

Sheila

[email address removed per the Verizon Terms of Service]

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Re: WRONG CALLER ID
vzw_customer_support
Customer Service Rep

Hello!
Thanks so much for contacting us today!
I understand you have an issue with your caller ID. 

We can totally help!
Please, feel free to send us a private message, so we can help!
We are always available for you!

>Chávez

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