I just noticed we are being charged 25 dollars monthly for an add on called protect home. It says i can remove it online, but it doesn’t. I go to my account, add ons, manage add ons. But there there is no option to remove it???
We would be happy to look into this with you. To allow us to do so, please leave us a Private Note for the security of your account. You can also contact us at 1-800-922-0204, or online at www.vzw.com. We can also be reached online @VZWSupport on Twitter or Facebook.