Weak Signal Strength inside and outside home
jtessem
Newbie

We recently moved to a new area where the signal strength is very weak. The signal measures -108 to -110 dBm anywhere outside the house, and about -113 to -115 dBm inside. We rely on WiFi calling, except when the WiFi goes out (which is often, another issue). When that occurs, making a call is difficult at best. This is not an ideal situation in an emergency. Am I eligible for a free booster?

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vzw_customer_support
Customer Service Rep

Hello! Thanks for reaching out. We hope that you are enjoying your new home/area. We would recommend checking out what is required for the Network Extender for your new home. https://www.verizon.com/support/4g-lte-network-extender-faqs/ (Question #5). 

-Kevin

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