Weak signal at my residence
Lukafi
Enthusiast - Level 2

I've lived at my current residence for about 5-7 years and my signal strength has consistently been horrible and unusable for most online applications (even though I pay for unlimited 5g), and even calling can be pretty bad without WiFi. I was wondering if it's possible at all to actually get a stronger signal that doesn't rely on WiFi/power. I've done some research on the LTE extenders Verizon sells but they haven't been updated to 5G, and are pretty obsolete. Not only that but to my knowledge they rely on having a WiFi connection and wouldn't work during power outages anyways. There was a horrible storm and a few tornadoes in the area last year and the power was obviously out, I kept trying to call relatives to see if maybe they could pick me up (I live in a mobile home) and I couldn't really talk to them because messages took 10+ mins to send and calls would get dropped every 15 seconds. It was a dangerous situation and I couldn't even talk to anyone. I understand that signal gets worse with storms but its already so bad without them that once it hit it was basically non existent. I can't financially afford to move, and I've been a loyal Verizon member for probably 10-15+ years. If you are a company representative please.. please do something. This is dangerous for me and for anyone else who has Verizon in my mobile home park and needs to be able to communicate in life threatening storms. I'm most likely going to switch to T-Mobile if this isn't resolved before tornado season.

Thank you for reading.

1 Solution

Correct answers
Re: Weak signal at my residence
Ann154
Community Leader
Community Leader

What is the zip code for where you were having the issue? 

 

I would think a repeater would be better option to improve the signal than a network extender. Repeaters are sold by third-party companies and are not affiliated with Verizon directly. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Weak signal at my residence
Ann154
Community Leader
Community Leader

What is the zip code for where you were having the issue? 

 

I would think a repeater would be better option to improve the signal than a network extender. Repeaters are sold by third-party companies and are not affiliated with Verizon directly. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Weak signal at my residence
Lukafi
Enthusiast - Level 2

48173, right on the edge of Gibraltar and Brownstown, Michigan. Kinda close to the water. How does a repeater work?

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Re: Weak signal at my residence
Ann154
Community Leader
Community Leader

https://www.waveform.com/pages/cell-phone-repeaters

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Weak signal at my residence
Lukafi
Enthusiast - Level 2

Interesting, I've never heard of those before. If I don't get any other replies I'll mark you as solution in a few days. Thank you very much 🙏

Re: Weak signal at my residence
SynthpopAddict
Contributor - Level 3

I've heard of it being called a cell phone signal booster, but not a repeater before.  Thanks Ann154!

Such systems are expensive though, so switching carriers is the less costly option.  The neighbors could probably tell you who works better, or try using Cellmapper or OpenSignal to see less-biased views of how the different carriers are performing.

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I'm not a Verizon employee, just another customer trying to help.