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What's happened to fast delivery?

Ordered a SIM card two weeks ago. Order status shows that it was Out for Delivery over a week ago.  Phone has been useless for two weeks. Verizon orders used to ship immediately and arrive in a day or two. To make matters worse, the order status shows NO tracking number, just zeropick. This company is slipping.

Re: What's happened to fast delivery?
Specialist - Level 3

Sorry Covid-19 exists?

If you need a sim card that quickly, go to a Corporate store and just get one.