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I would love to know why Verizon and all the carriers lie when it comes to data limits.
They advertise the plan as UNLIMITED but apparently are either to stupid to know what the term means or they are simply dishonest and lie on purpose.
The word “unlimited” means without limits and yet Verizon limits my bandwidth and slows me down until the service is unusable.
I do mean UNUSABLE! When I get a ping time 403 milliseconds and a down speed of less than 1 meg and an upload speed of 2.48 meg. that is limiting my speed and usage which is NOT unlimited as they claim and makes the service unusable.
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When using the term 'Unlimited' in this case the carriers are referring to the plan not limiting the amount of data transmitted, like how other plans can limit the amount of data transmitted to a particular amount of GB/MB used in a bill cycle.
That's why they're called Unlimited Data plans, and not Unlimited Speed or Unlimited Bandwidth plans. There are also limitations as to where services can be used as they're not available everywhere, so they also couldn't call it an 'Unlimited' Places plan.
But there's actually no such thing as Unlimited speed or bandwidth, those are finite and affected by many factors. It would be kind of silly to assume something like that would be offered when it doesn't even exist
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VANDER.DEL wrote:
I would love to know why Verizon and all the carriers lie when it comes to data limits.
They advertise the plan as UNLIMITED but apparently are either to stupid to know what the term means or they are simply dishonest and lie on purpose.
The word “unlimited” means without limits and yet Verizon limits my bandwidth and slows me down until the service is unusable.
I do mean UNUSABLE! When I get a ping time 403 milliseconds and a down speed of less than 1 meg and an upload speed of 2.48 meg. that is limiting my speed and usage which is NOT unlimited as they claim and makes the service unusable.
They are not lying. The terms are laid out clearly. Also no where does it say you get unlimited SPEED.
Go unlimited- can be deprioritized at ANY time there is congestion
Beyond unlimited - can be deprioritized at ANY time there is congestion AFTER 22 GB
Go unlimited hotspot/tethering 600 kbps MAX speed
Beyond unlimited hotspot/tethering 600 kbps MAX speed AFTER 15 GB
As I said both these are spelled out on the plan page and in the FAQ.
Here's the thing no carrier can offer unlimited data with out any kind of bandwidth management. If a carrier offered unlimited data with unlimited hotspot no throttling or deprioritzation of any kind then that network would come crashing to a halt. Perhaps you'd offer verizon go back to tiered data plans. then in your mind they'd be "honest" of course you'd be paying the same for LESS but you get "honesty" right?
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They are not lying. The terms are laid out clearly. Also no where does it say you get unlimited SPEED.
Go unlimited- can be deprioritized at ANY time there is congestion
Beyond unlimited - can be deprioritized at ANY time there is congestion AFTER 22 GB
Go unlimited hotspot/tethering 600 kbps MAX speed
Beyond unlimited hotspot/tethering 600 kbps MAX speed AFTER 15 GB
Very succinctly stated. Bravo. Except...
There are some problems with this. For one, it is not possible to know a priori how congested the towers a person may wish or need to use actually are. Also, the concept of "congested" is really poorly defined and is dynamic. This cannot be known by the average person, only those involved in data shaping / bandwidth management. This also means, the average person does not know the specifics of de-prioritization. This is also poorly defined and can be dynamic.
Some people are opting for "Go unlimited", and the end result - this effectively means, in the areas they expect service, they'll only experience de-prioritization at practically all hours (or at least the hours they are most likely wanting to use data) because of factors completely beyond their control. And while they may have expectations w.r.t. data speed, and while the carrier suggests speeds will be sufficient to stream, they are often lucky to be able to open a web-page.
Is this really a viable / valuable plan offering?
Lastly, putting speed expectations aside, and only speaking about the amount of data that can be exchanged on Go unlimited, i.e. the amount / limit part of the proposal, if you are being constantly de-prioritized and having effective speeds much less than dial-up at all the times you'd want to use data, well, realistically, how much data are you going to be able to effectively exchange in one month? 1GB, 2GB, 5GB, 10, 20, 50?
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stef7 wrote:
They are not lying. The terms are laid out clearly. Also no where does it say you get unlimited SPEED.
Go unlimited- can be deprioritized at ANY time there is congestion
Beyond unlimited - can be deprioritized at ANY time there is congestion AFTER 22 GB
Go unlimited hotspot/tethering 600 kbps MAX speed
Beyond unlimited hotspot/tethering 600 kbps MAX speed AFTER 15 GB
Very succinctly stated. Bravo. Except...
There are some problems with this. For one, it is not possible to know a priori how congested the towers a person may wish or need to use actually are. Also, the concept of "congested" is really poorly defined and is dynamic. This cannot be known by the average person, only those involved in data shaping / bandwidth management. This also means, the average person does not know the specifics of de-prioritization. This is also poorly defined and can be dynamic.
Some people are opting for "Go unlimited", and the end result - this effectively means, in the areas they expect service, they'll only experience de-prioritization at practically all hours (or at least the hours they are most likely wanting to use data) because of factors completely beyond their control. And while they may have expectations w.r.t. data speed, and while the carrier suggests speeds will be sufficient to stream, they are often lucky to be able to open a web-page.
Is this really a viable / valuable plan offering?
Lastly, putting speed expectations aside, and only speaking about the amount of data that can be exchanged on Go unlimited, i.e. the amount / limit part of the proposal, if you are being constantly de-prioritized and having effective speeds much less than dial-up at all the times you'd want to use data, well, realistically, how much data are you going to be able to effectively exchange in one month? 1GB, 2GB, 5GB, 10, 20, 50?
If a person gets Go unlimited and they are constantly be deprioritized then they can simply upgrade to beyond. or they can choose from the 3 other national carries or several MVNOs that exist. ALL carrier have deprioritzation by the way. No carrier can offer unfettered unlimited data.
even at 1 Mbps one could theoretically use 325 GB a month. Also no one is going have 24/7 congestion.
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You wrote:
If a person gets Go unlimited and they are constantly be deprioritized then they can simply upgrade to beyond. or they can choose from the 3 other national carries or several MVNOs that exist. ALL carrier have deprioritzation by the way. No carrier can offer unfettered unlimited data.
even at 1 Mbps one could theoretically use 325 GB a month. Also no one is going have 24/7 congestion.
It would be better if they switched to a LIMITED plan.
And no, they aren't getting 1Mbps. That would be quite decent for loading web-pages. No, they are often experiencing far far FAR slower speeds.
In the description of the plan, they indicate video typically streams at 480p. That is a poorly written spec - what does "typically" mean in that context? Regardless, I don't think 1Mbps is quite sufficient for 480p without buffering / interruption.
FWIW, if I've got the math correct,1.5Mbps (I think a better speed requirement estimate) translates to about 1GB of data transferred for a 2hour show at 480p. Other figures one might find for 480p suggests the speed be between 2 and 3Mbps for proper viewing.
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Maybe saying it’s a lie is not exactly true but they are MISLEADING! What Verizon should do is go back to their original deal offered in 2003/2004 where people were offered plans with “real” UNLIMITED DATA with speeds up to par. Of course that didn’t last too long before the corporate giant awoke with GREED!!!
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In 2004 the fastest wireless downloa speeds available peaked at 100-130 KBPS, which is 10 times slower than the current speed the OP in this post is complaining about. I’m pretty sure you’re the only one who wants Verizon to go back to that, but if you prefer slower speeds maybe consider dial up internet instead.
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PainterlyMe wrote:
What Verizon should do is go back to their original deal offered in 2003/2004 where people were offered plans with “real” UNLIMITED DATA with speeds up to par! Of course that didn’t last too long before the corporate giant awoke with GREED!
A) they had no such deal in 2003/2004
B) Before 2011 there wasn't much videos streaming and it wasn't in HD. People didn't use that much data
C) Not about greed. i'm not sure why so many people still don't get you can not have everyone using hundreds of GB per month. Or even 10%. The network can not handle it. When they brought back unlimited data last February the didn't limit hotpsot or video streams and the network went down the toilet. And that was with a 22 GB deprioritzation limit. And now you want to go back to that and eve get rid of that limit and you expect the network to be ok? Even after limiting hotspot and video it's till not back to where it was before.
i wish you'd get you dream and Verizon would give 100% unlimited for 1 month because that is all it would take for you people to finally get it. Maybe when you can't even connect because your neighbors all ditched cable internet an started to use verizon for their ISP and all are trying to steam Netflix in 1080p you'll think "man that was stupid idea"
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Unlimited means you can use up to the 22GB of high speed data and after that you can continue to use data at slower speeds without pay overage fees.
Remember overage fees? That was when you had a limit of say 10GB per month and once you hit that 10, every 1GB used would cost $15. Then there was Safety Mode that gave you 10GB and then you would get slowed but wouldn't get overages. THAT is essentially the Unlimited. You HAVE to read what you are signing up for and not just assume.
I really wish they would go back to the tiered plans and then you just pay for what you use. If you want to use a 100GB per month, fine! However, you will pay a hefty price for that.
Mobile phones and mobile data are luxuries. They are not rights. You DON'T have to have a cell phone. You choose to. If you don't want to pay the going rate you can get rid of it and save your money.
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Vander.Del, assistance is here as we always want to ensure we provide you with honest and accurate information regarding your account and plan. It is concerning to hear that you feel we told a lie. From the first day of release, all FAQ's for this plan was listed on our website as we always want to set our customers up for success when using their devices. Please be sure to review the FAQ's as we always want to ensure we are on the same page. http://spr.ly/6587D3kiz
NatashaA_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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sprmankalel wrote:
Unlimited means you can use up to the 22GB of high speed data and after that you can continue to use data at slower speeds without pay overage fees.
Remember overage fees? That was when you had a limit of say 10GB per month and once you hit that 10, every 1GB used would cost $15. Then there was Safety Mode that gave you 10GB and then you would get slowed but wouldn't get overages. THAT is essentially the Unlimited. You HAVE to read what you are signing up for and not just assume.
I really wish they would go back to the tiered plans and then you just pay for what you use. If you want to use a 100GB per month, fine! However, you will pay a hefty price for that.
Mobile phones and mobile data are luxuries. They are not rights. You DON'T have to have a cell phone. You choose to. If you don't want to pay the going rate you can get rid of it and save your money.
Well they still do have tired plans. The problem with the old tiered plans is they were unnecessarily expensive. $360 for 100 GB just for data? 4 lines would be $440 and for $200 on Unlimited you can get 4 lines with 22 GB each before deprioritization which is 88 GB is you want to look at it that way. Also safety mode was way too slow at 128 kbps. Up the data limits and increase safety mode and maybe tired data would be worth it.
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You have to sacrifice something. You want access to the faster speeds, you have to pay a premium for it. Wasn't it YOUR post that explained about network limitations? If you want to pay a lower price you get a lower service. If you want to have access to a ridiculous amount of data then you pay a ridiculous premium for it.
The reason the high plans were so expensive was to discourage that amount of usage to keep the resources available for everyone. If you wanted to pay $360 for 100GB then you had the choice but I am sure that people chose lower limits and stayed within the limits.
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sprmankalel wrote:
You have to sacrifice something. You want access to the faster speeds, you have to pay a premium for it. Wasn't it YOUR post that explained about network limitations? If you want to pay a lower price you get a lower service. If you want to have access to a ridiculous amount of data then you pay a ridiculous premium for it.
The reason the high plans were so expensive was to discourage that amount of usage to keep the resources available for everyone. If you wanted to pay $360 for 100GB then you had the choice but I am sure that people chose lower limits and stayed within the limits.
yes but now that Verizon offers unlimited you can 4 liens heck even 1 lien that can easily exceed 100 GB. So charging $360 for 100 GB is no longer being used to discourage use when those 4 lines can be on unlimited and use 100 GB EACH. YOU said you'd like tired plans back. I'm telling you no one is going to switch back to tiered plans if they were offered again when they are massively more expensive. If it's your ideal situation to have tiered plans back and more people switching back to them then you have to give people a REASON to do so.
We have go unlimited. Most month the 24 GB plan would suffice however even with a 23% discount is more expensive than unlimited. Heck most months 16 GB would work and w would save but it's only 11 dollars. $11 is not worth having to babysit data usage and potentially have to put up with 128 kbps safety zone. Bump the 8 GB plan to 20 GB and have safety mode at at least 400 kbps and we'd switch back today. No reason why Verizon couldn't offer the 100 GB for $180( half of $360 )
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Here's the problem. Customers think that they can set the price for service. You say, lower the price and I will get it. I say, if it was worth it to you to not be de-prioritized, you would pay it. Do you go to the grocery store and say 'I don't want to pay $5 for this gallon of mile but I will buy it if you make the price $3'? Sounds absurd, right? That is essentially what you are saying. If you think that $350 is too much to pay to have access to 100GB of data then don't use 100GB of data.
Yes, you could essentially use that much on an unlimited plan but I doubt that would happen with de-prioritization and being slowed down.
Remember, having a cell phone is a privilege. Carrier's are able to charge whatever they deem necessary for their services and you have the right to not pay for it. If you do pay for it you must chose the plan that is right for you and your wallet. If Verizon doesn't have a plan that fits your needs, MetroPCS and others have cheaper unlimited plans.
It gets tedious explaining this over and over and over again. Mostly because people come here are start complaining because they ASSUMED what their plan was going to offer and didn't read it before signing up for it then find out that they were mistaken. This leads them to accuse Verizon of lying to or misleading them when, in actuality, all plan details are disclosed on the forst page before even selecting the option to sign up for it.
