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Why did i have excessive data charges
javajo6
Newbie
‎11-21-2017 05:08 AM

Why did i have excessive data charges when i went to Canada for 3 days?

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Re: Why did i have excessive data charges
sprmankalel
Champion - Level 3
‎11-21-2017 05:33 AM

Do you have a Canada plan?

Canada is not part of the USA and Verizon does not have towers in Canada. Using your phone outside of the USA is considered roaming and is subject to per usage charges.

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Re: Why did i have excessive data charges
sprmankalel
Champion - Level 3
‎11-21-2017 05:33 AM

Do you have a Canada plan?

Canada is not part of the USA and Verizon does not have towers in Canada. Using your phone outside of the USA is considered roaming and is subject to per usage charges.

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Re: Why did i have excessive data charges
javajo6
Newbie
‎11-21-2017 05:45 AM

I did not have a Canadian plan. Can you get that temporarily as we only go there one weekend per year?

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Re: Why did i have excessive data charges
sprmankalel
Champion - Level 3
‎11-21-2017 06:36 AM

You certainly can. Or you could just turn off mobile data on your device and use only WiFi for data needs. Of course, on an iPhone, your iMessages will send as text messages and present a different charge.

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Re: Why did i have excessive data charges
vzw_customer_support
Customer Service Rep
‎11-23-2017 07:06 AM

javajo6, being covered while traveling international is a must. We do offer a wide variety of plans. Take a look here: http://spr.ly/6581DDJI9

 

AlbertoR_VZW

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