I switched to verizon last night, and when I went to set up autopay through the Verizon app, it had me log into my bank account Web site to continue. The bank informed me that in addition to the account and routing numbers, Verizon wanted them to send balances, transactions, awards, account names, types, and other details. That is way beyond anything I have ever been asked to share, and I don't understand why Verizon needs me to divulge so much personal information to set up autopay. Isn't there a simple way to just give you an account number and a routing number without the financial proctoscopy?
I did find where I could enter the account and routing numbers directly. But I think it's criminal to offer to take you straight to your bank web site directly without forewarning you of the massive amount of financial data they will be hoovering up when you do that!
I see now I could also have done the same thing through the app, I just needed to scroll past all the bank logos to the bottom of the page. I would have put that option on top. It's the right thing to do.
I'm a prepaid customer, so maybe it's different with prepaid, but when I asked about setting up autopay, a store employee gave me a number to call, which goes to a bot that just took down my bank account information and it worked. I'm wondering if you somehow landed on something not legit which was attempting to phish?
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