Why is it showing international calling when I try to call local numbers

[MikkiHancock]

I have a Samsung Galaxy 21+ and when I try to return calls to local numbers it is showing that I am trying to make international calls.  It has happened multiple times to different numbers in the last week. Is there a glitch with the latest update?

[vzw_customer_support]

Great question!   We need your help to get to the bottom of this so you can make those calls. Is dial assist turned on? Where is your current location? Let’s work together to address  this issue  today.  Please reply to the following Private Note to get started.  We are eager to get your answers.

-Deb

[MikkiHancock]

My current location is in South Carolina. How do I turn on dial assist?

[Ja58]

This is happening to me. Im located in Wichita, ks. And every number i try to call with in the US tells me im making an international call.  

[vzw_customer_support]

Thank you for bringing this to our attention Ja58, so we can investigate further we will be sending a Private Note.

-Melissa

[MattWhistler85]

I am having the same issue with my Samsung device

[SynthpopAddict]

It's some kind of formatting error.  Does it still happen if you dial 1, then the area code, then the phone number?

[vzw_customer_support]

Hey there, MattWhistler85, we want to ensure you're able to make calls without a problem! When did this start happening? Are you receiving this message with every call you try to make? When placing calls, are you using a 10-digit dialing pattern?

-Lauren

[vzw_customer_support]

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. If so, please go to settings under your community account and enable private notes for us. We would love to continue to help. 

~Ivone

[MikkiHancock]

Where do I go to turn on Private Notes?

[Sunny-22]

I'm having the same problem 

[vzw_customer_support]

I'm sorry to hear that you're having problems with your calls. We're going to send you a Private Note so we can get to the bottom of this and find you a solution.

~Jesse

[KS20242024]

This is also happening to me. How do I do private note? 

Thank you, 
KS

[vzw_customer_support]

Hello! We are here to help with your Verizon Wireless service. Please tell us, what is going on? How can we be of assistance today?

~Maria

[KS20242024]

 this is happening often when i make calls. Additionally, I often am told recently that I have an echo on calls, especially when I have it on speaker phone. I don't know if those are related. 

[Sheriberry80]

I was also getting the same message. I think I had wifi calling on. I turned it off, so far it seems to be working fine now. 

[pampalmer60]

I am having the same problem. I call back a number IN THE SAME CITY and I'm told I'm calling an international number and I may be charged extra.  How do I fix this?  I've only had the S24+ for a week and this has happened twice.

[vzw_customer_support]

Hey there, pampalmer60, we want to help ensure you are able to make calls. When did this issue start? Is this happening with particular numbers? When calling the number, is it going to a 10-digit number?

-Lauren

[Validateds]

Getting same message I believe on every out going call.

[Sheriberry80]

Check to see if wifi calling is on? Also check roaming. Hope this helps!

[Uhlan2]

I am having the same problem.  I am in Iowa and tried to call New York and I got the same message as others.