Why is it showing international calling when I try to call local numbers

[MikkiHancock]

I have a Samsung Galaxy 21+ and when I try to return calls to local numbers it is showing that I am trying to make international calls.  It has happened multiple times to different numbers in the last week. Is there a glitch with the latest update?

[vzw_customer_support]

Great question!   We need your help to get to the bottom of this so you can make those calls. Is dial assist turned on? Where is your current location? Let’s work together to address  this issue  today.  Please reply to the following Private Note to get started.  We are eager to get your answers.

-Deb

[vzw_customer_support]

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. If so, please go to settings under your community account and enable private notes for us. We would love to continue to help. 

~Ivone

[MikkiHancock]

My current location is in South Carolina. How do I turn on dial assist?

[MikkiHancock]

Where do I go to turn on Private Notes?

[Ja58]

This is happening to me. Im located in Wichita, ks. And every number i try to call with in the US tells me im making an international call.  

[vzw_customer_support]

Thank you for bringing this to our attention Ja58, so we can investigate further we will be sending a Private Note.

-Melissa

[Sunny-22]

I'm having the same problem 

[vzw_customer_support]

I'm sorry to hear that you're having problems with your calls. We're going to send you a Private Note so we can get to the bottom of this and find you a solution.

~Jesse