1 Solution
Whether I dial on my Windows 10 Preview Phone (Lumia 735) or Windows 8.1 Phone (same), whether I speed dial, select from Contacts, or key in number manually, my Verizon landline number is reported as "Non Working." Many other callers, not using Verizon cell phones (I think) have made calls on this landline. Should it or could have anything to do with a FIOS install I had several days ago?
Solved! Go to Correct Answer
Problem solved! When I placed my recent order for the FIOS Triple Play installation, the sales rep neglected to specify that I wanted my old number ported to the new service. For some unknown reason, it took three days AFTER I closed my old ISP account for the ISP (Comcast) to stop my phone service. I contacted Verizon and they have agreed to "retrieve" my old number at no cost.
Problem solved! When I placed my recent order for the FIOS Triple Play installation, the sales rep neglected to specify that I wanted my old number ported to the new service. For some unknown reason, it took three days AFTER I closed my old ISP account for the ISP (Comcast) to stop my phone service. I contacted Verizon and they have agreed to "retrieve" my old number at no cost.
Curmudgeon10 I’m ecstatic to learn the problem is solved. Thank you so much for letting us know. Remember we are here if you need us.
DeloresK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Curmudgeon10 I certainly want you to have the ability to call the landline. I’m sending you a link so you can get in touch with FiOS. http://on.fb.me/SGYYEM
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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