Re: Why is my order still processing?
gsupdm2015
Enthusiast - Level 2

I don't know how to private message on this site. I tried searching for how to do it but...that didn't help me find anything so I guess I'll be calling customer service again. I'm happy that the phone is finally being shipped but I'm concerned because I told them I wanted to canceled the service on Monday and now out of nowhere it's being shipped to me. I find that to be kind of stretchy like they didn't want to lose my service so they just shipped me a phone after I said I wanted to canceled. I don't know if I should be mad or happy. I still love Verizon excellent services but this situation is making me extremely mad.

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Re: Why is my order still processing?
Ann154
Community Leader
Community Leader

gsupdm2015 wrote:

I don't know how to private message on this site. I tried searching for how to do it but...that didn't help me find anything so I guess I'll be calling customer service again. I'm happy that the phone is finally being shipped but I'm concerned because I told them I wanted to canceled the service on Monday and now out of nowhere it's being shipped to me. I find that to be kind of stretchy like they didn't want to lose my service so they just shipped me a phone after I said I wanted to canceled. I don't know if I should be mad or happy. I still love Verizon excellent services but this situation is making me extremely mad.

You have to follow the individual username of the rep using the steps outlined in the document.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why is my order still processing?
Kh-Phil
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Thank you.

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