Why is my reception and coverage decreasing
starmags
Newbie

I live in the 01370 area code and within the last couple of weeks both of my cell phones that have Verizon Wireless service have fewer "bars" of coverage.  I used to have at least 4 bars all of  the time.  Now for both phones it is down to 1 or 2 and I can't even hold a conversation.  This will need to be rectified or I will have to switch providers.  It makes no sense - I can see the cell tower from our main road. 

0 Likes
Re: Why is my reception and coverage decreasing
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with signal issues can be a headache, especially if it's affecting your service quality and device performance. We are here to help. Please tell us more, how are you calls/texts/data affected with the lower bar count?   ~Gilbert  

0 Likes
Re: Why is my reception and coverage decreasing
starmags
Newbie

My calls are broken and dropped all of the time.  My texts are slow to go out.  My husband has ATT and he has great service at our location. 

What is Verizon going to do about this?

0 Likes
Re: Why is my reception and coverage decreasing
vzw_customer_support
Customer Service Rep

We understand it's important to have the best service available to you, starmags. We want to get to the bottom of this. Please send us a Private Note, so we can better assist. 

*Rebecca

0 Likes