Why throttle unlimited 3G/4G data users?... Hmmmm, let's seeee.
wildroid
Newbie

I have been a Verizon customer for almost 8 years and never had a complaint but now I do. I've had unlimited data since I bought the DROID1 and would get online alot but didn't download much or watch videos or listen to music too much cuz frankly it was slow, at least for video. I've never been a data hog and it's not my intention to be one. So now I have a GALAXY NEXUS since the 16th of DEC. Well, through almost the whole billing cycle, which ends on the 13th of each month, I had racked up just over 16GB of data usage. You might say that's alot and it is for those of us who never dreamed of being able to download stuff on your phone within seconds or a couple minutes or stream videos without them stopping to load. That was at first but now I don't get online all the time and don't download as much because I don't wanna be glued to my phone every second of the day but I love having 4G, it's great. Anyway, now when I get online and in particular, when I'm home, I notice that 4G and/or 3G will drop off and not comeback as quickly or when watching a video data will drop from 4G to 3G to 1x. There have been a couple days in my new billing cycle in which had no data connection at all for an our in each of those days. I even called them to find out if there had been a data outage on those particular days but there wasn't. Nothing was mentioned online either. Look I understand that Veriiiizon is saying that they only throttle the top 5% of data users on 3G but they, I think, are doing it to 4G users as well. Yea, there are people tethering whether it's on there plan or by hacking and are using enormous amounts of bandwidth. But for people like me that may download and stream on their phones every now and then, after the fever of first using 4G wears off, it's not fair. Heck, even throttling those that are tethering but tethering because it's on there plan and have unlimited data is unfair. I mean, I have unlimited data and so do those that tether and are abiding by the rules. Why should those of us with unlimited data that are abiding by the rules be throttled when we're paying for what we want and expect?... UNLIMITED DATA! I and I'm sure many others feel angry that we're being throttled for using too much data since we pay so much money to Verizon to have unlimited data just to have them turn around and limit our data anyway. Now to my main reason for this rant, I mean discussion...lol;) I believe that Verizon is throttling unlimited data users because they want us to get so fed up with having our data connection bogged down that we'll opt for the tiered data. That way when we go over our allowance they can charge $10 a pop for every gigabyte we use. You know what? They probably wont throttle us cuz they want us to rack up data so they can make a killing. See with us unlimited data users including those with tethering included in their plans they can't charge more unless we go against the rules and hack the phone to tether and there by giving them the right to change you to a tiered plan if you don't stop after receiving a warning. That's what happened to a friend of mine on ATT who has unlimited data. Oh, and all this I'm discussing now, I bet is ATT's intentions as well. They gave him a warning to stop or they would change him to a tiered plan. See, he did it wrong. He wasn't paying for tether so it was their right to do that. It's not right that those of us that are doing it the right way should be throttled, especially when we're paying tons of money for unlimited data. Come on Verizon. You're doing this on purpose to try and get us unlimited data users to get fed up with being throttled to switch to tiered data and make us pay up the nose once we go over the tiny bit of data allowance you give us. The sad part is that I bet you wouldn't throttle us cuz it's contrary to your goal of making us pay more. I would like to know. For those of you that hadn't kept a close eye on your usage for some reason or another and went over your data allowance. Did you experience data throttling? If you didn't don't you question why they didn't throttle you? If they didn't maybe it's for the very reason I speculated about above. They are more then happy to let you gobble up gobs and gobs of data so that they can lay those hefty charges on you. Something to think about... hmmmmm? Even with all my ranting, I mean discussing;) I've never had a bad experience with Verizon's service in general. I just don't like that I'm probably being ripped off for something that I should be getting. UNLIMITED DATA!!!

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35 Replies
Wildman
Legend

I do not disagree but the biggest issue is that users do not read what they are agreeing to, if all information is laid on the table a user has a choice on what they are prepared to agree to instead of sign it and then get upset because the rules are there...

The info is there and the company isn't hiding the information because a simple search can find answers in the electronic error.  No matter if the user didn't notice or simply didn't read the agreement how is this the company fault?

I'm not trying to disregard any users concerns but users have to take the time to verify what they are getting into before agreeing to the situation, that's all I am saying.

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Tidbits
Legend

boutaswell-v-s wrote:

I'm sorry but there are no semantics in the term "unlimited".  It means what it says and a company should not be allowed to write their own definition to a word like that just so it will enhance their pocketbooks.

Yes there is semantics.

unlimited data = no overages no matter which way you spin it.  You are getting unlimited data no matter what they do with the BANDWIDTH.  BANDWIDTH and DATA are two different things.  People are using a blanket statement to justify what they want.

boutaswell-v-s
Enthusiast - Level 2

Horse crap.  Look it up dude.  Unlimited means unlimited....unless you attach a dollar value to it and then it means whatever you want it to mean.  You can't have it both ways.  It either is or it isn't.

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Tidbits
Legend

boutaswell-v-s wrote:

Horse crap.  Look it up dude.  Unlimited means unlimited....unless you attach a dollar value to it and then it means whatever you want it to mean.  You can't have it both ways.  It either is or it isn't.

Look it up dude...

you are getting unlimited... Maybe English wasn't your best subject...  UNLIMITED is a adjective which is implied to DATA.

DATA does not mean BANDWIDTH.  They are TWO different things.  If they told you unlimited data and bandwidth I would agree with you 100% that you couldn't be throttled.

Supreme Court has already ruled the same thing I just said on multiple occasions.  You can visit a lot of sites out there that wish for unlimited bandwidth, but they'll say the same thing I just told you.  This is pertaining to T-Mobile 2GB throttle they introduced.  If you go by your meaning Sprint doesn't offer truly unlimited as they have restrictions.  You don't have to fit all of the meanings of unlimited for it to be unlimited.  Just 1, and as long as you are not paying for unlimited after you initial buy in then you are getting unlimited.

Here's another example.  Order all you can eat pancakes(which is advertised as unlimited supply of pancakes) at IHOP.  They give you a 5 stack initially then give you 2 per stack.  Then it up the to store to limit you after that.  There is a within reason clause(which is also found in your terms you agreed to when you sign up with ANY carrier that offered unlimited and Sprint still has theirs).

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wildroid
Newbie
Thanks for the reply Tidbits. It probably is the network being buggy it's just frustrating sometimes. Do you think most of the kinks with LTE will be worked this year or later?
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Wildman
Legend

I experienced buggy connections for the first month or so and it gradually got better for me but areas can differ for some but I do not see them not ironing out the bugs shortly but also they could be working on getting as many 4G states online and then work on fine tuning the networks bugs,

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budone
Legend

Well after my defending of VZW and it was not throttling 4G devices (and I still feel it mostly is not) THEN I saw something today that makes me wonder.

I posted my question here.

https://community.verizonwireless.com/thread/766798

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Wildman
Legend

That does look interesting Bud, that does add  questions...

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Wildman
Legend

4G and hotspot services changed the game, with the ability for one user to have up to 5 devices on at one time it is easy to have the customers to max out bandwidth limits but I do not see any throttling on my device because I use my device regularly because it responds better than my home Roadrunner service.  I have had up to 4 devices online while my device was in my pocket without even noticing that I was using my device.

budone
Legend

The drop offs have nothing to do with throttling as only 3G phones with an unlimited plan will be throttled. 4G devices are not included in the policy

The drop offs are an issue with 4G devices. 4G is new and for VZW to get a 4G device built needs different radios for each type of data. At this point the handoffs are not handled all that well

But will get better.

boutaswell-v-s
Enthusiast - Level 2

And just how new is 4G?  It's not like it came out yesterday.  I don't for a minute give a multi-billion dollar corp a break to "get things right".  It's their responsibility to have things right before they go to market.  That's what the govts lawsuits against Microsoft should have been about; not fixing the product as you go along.  They are all chasing the almighty dollar.  And will someone tell me, why do we need all this technology anyhow.  Is this really what it means to be civilized and upscale and all that crap?  I don't need it and I'm leaving when my contract is up. 

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Tidbits
Legend

It was in development since 2003 Verizon put in BILLIONS of dollars per year into the project.

Sorry, but I don't agree with you 100%.  There are things out there that can be accounted for 100% of the time every time.  Why don't you build the perfect network if you think that is possible, and everyone will flock to you because your network is perfect.

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boutaswell-v-s
Enthusiast - Level 2

It's not my job to build the perfect network.

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wildroid
Newbie

Yea, maybe that's the case maybe not, I don't know. I have read about the whole thing with the handoffs from 3G to 4G and back. I'm still suspicious though. My billing cycle starts on the 14th of each month I got the GNEX 2 days after. So for most of the last billing cycle I had no problems with 4G and 3G I mean it was consistent and I used over 16gigs. Now I'm noticing the data drops off when I try to watch a video or download something and I'm not getting online as consistently as I was at first when I got 4G fever lol. Anyway, I understand your point and I am informed about 4G having problems right now on Verizon and that it's new technology and I know that most of the time early adopters get all the bugs. I'm just talking about what I'm experiencing. At first my data connection is awesome and now it seems that after I racked up 16gigs of data usage last month they are throttling me. Yes, it's just speculation but it seems suspicious to me.

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Tidbits
Legend

I should be throttled as well... I am not though... I get the same 25-50mbps everytime. For fun and giggles i decided to kinda push the limits of what i usually average(5-6gb a month when work is booming, but 2.5gb a month real average). Since having the GN I have pushed 25gb with Netflix and downloading of apps and cad files. My cycle resets on the second.

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