Hello! I have been a very loyal Verizon customer for a long time. However, I have noticed worsening cell service around my town in NH, to the point where I have no service when I’m driving and using my GPS. I have dropped multiple calls as well. I am not sure what happened to Verizon, but this is terrible. The towers need to be updated (if they ever will be?). I did a trial on T-Mobile (dial Sim iPhone) and their service was by far better. I had service and fast internet without any dropped calls. If this doesn’t change by the fall, I will have no choice but to switch.
I'm sorry to hear you are having service issues in Exeter, al11687. We hope you never leave us. We can look into this with you. Was this indoor or outdoor? What zip code are you in? -Joe
Outdoors. It’s 03833. Most of the town has either slow service or no service.
Thanks for sharing those details with us, al11687. I did take a look at the coverage in the area and I see that there is mostly LTE (4G), and some 5G in the area expected. I think we will need to take a closer look into this given the experience you've described. Please be on the lookout for a private message from us so we can gather some more specific details.
-Joseph
This is consistent across much of the state. For example i work near exit 20 off I93 and often i have 3 out of 4 bars and frequently get no internet connection errors. I have intermittent issues around Laconia and recently had internet errors in Hooksett near SNHU. Interesting enough I had great internet speeds in rural northern NH and Maine during a vacation. This is with two different phones.
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