bad service
lumicite
Newbie

we live in the vicinity of Droyers Point Blvd and Cypress street in Jersey City, NJ 07305. and have a verizon phone/account

Recently service has been terrible. Dropped calls, calls not going thr.

This is unaceptable and has never happened before. Phone is unusable!

 

Please fix and advise.

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, lumicite, I'm sorry to hear that you've recently run into an issue with service. We are here to help take a closer look at what's going on. You mentioned that you are experiencing an issue with dropped calls and calls not going through. Are you having any issues with text or data? How long has this been happening? Is this happening at multiple locations?

-Lauren

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vzw_customer_support
Customer Service Rep

We haven't heard from you. If you need assistance, send us a message. We are here to help.

~Maria

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