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Are there any 'known issues' in the 29924-29932 zip code South Carolina
what had been 3 bars is now usually 1 or 2.
Lots of dropped calls, calls that go straight to voicemail even though I'm available to answer, service has taken a dive over the past 30 days. I was 'forced' to Verizon because AT&T was worthless, not looking forward to making changes. I always 'steady' the phone and keep it in a fixed position (vs. walk around like normal humans) I'm guessing support to rural areas is an afterthought. Please tell me I'm wrong.
Solved! Go to Correct Answer
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The iPhone 6 plus can't connect to the Verizon Wireless network without a SIM card. There is a SIM card tray along the side of the phone and is accessible with a paperclip. Remove or switch the SIM card in your iPhone or iPad - Apple Support
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Having stellar service is our number goal, K--C. I have research the zip codes provided and everything looks good. Let's look closer at this together. Did anything change within the last 30 to potentially cause this? Weather? Construction? Does the person you are calling have any issues? If so, what happens? Anyone else have issues?
RobinD_VZW
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Robin, Stellar would be nice - normal would be great.
In my home 1-2 bars, phone needs to be secured in a fixed position (leaned and pointed to get 2 bars instead of 1, or on good days, 3 bars instead of 2) and not drop a call. If I walk around, the call will be dropped, so I don't. The real problem is your Tower placement is poor for rural areas. ALSO; in the same home location, I continue to get MSG NOT SENT notifications on texts. This is when I have 2 bars. Aren't texts the least difficult data to transmit?
Additionally, the signal strength is often insufficient to make the cell ring with an incoming call and it goes directly to voicemail. If this is the model Verizon designed (spotty service in rural areas) there are no problems! If your service should be a service and a paying customer should expect coverage, there are problems. If you are replying from a PR office, I need to be directed to Technical Support. Thank You.
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K--C, we appreciate all the helpful detailed information. I can't tell you how important it is these days to have a reliable signal so you can contact and be contacted by the world. Is anyone else experiencing the same type of issue you are experiencing? What make/model phone do you have?
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Nokia Lumia 928 in Black32 GB Black [Removed]
*Kevin [Removed]
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You have been a great partner to work with, K-C. Is this only happening inside of your home? Does the performance vary at different times of day? Please remove and reinsert the SIM card to refresh the network connection.
YaleK_VZW
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How do u remove a SIM card in an I phone 6 plus. Also no it's when I'll
out and about in portland metro. Yesterday I got a 1x signal downtown.
On Tue, May 23, 2017 at 5:42 AM vzw_customer_support <
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The iPhone 6 plus can't connect to the Verizon Wireless network without a SIM card. There is a SIM card tray along the side of the phone and is accessible with a paperclip. Remove or switch the SIM card in your iPhone or iPad - Apple Support
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I found it and rebooted the phone still 3g
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icehearted74, I depend on my service for everything. I know you feel the same. So that we can take a closer look, I have sent you a Private Message.
RosanneM_VZW
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I have been getting bad service for the past few months also. I have talked with 2 different customer service reps with verizon and seemed to be helpful but nothing has changed. My service is getting worse every day it seems like. I cant believe Im paying 600 a month for four phones with service this poor.
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We understand the importance of having reliable service at all times, lunajam91, sorry to hear otherwise. Had anything happened prior to two months ago, like a big storm or new construction development? What does your phone display in terms of a signal(4G/LTE, 3G, 1X)? What services are being impacted by this? JoeyM_VZW
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I did this no change still 3g
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Have you tried replacing the SIM card?
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I do not gave a SIM card installed
On Tue, May 23, 2017 at 5:42 AM vzw_customer_support <
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I am just in NC and this all started about the 13th of may. I can't get an answer from VERIZON just [Removed]!
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