Tried getting a phone for about 5 hours yesterday. Now today they say they can't cancel the order. Have talked to 4 customer service reps and ALL FOUR have told me there were different problems (one actually said that she cancelled the order, but it was never cancelled). This has been a nightmare.
We always want the order process to go smoothly, and I'm sorry to learn about the issues you're having. We can definitely take a closer look into this for you. Please send us a Private Note, and we can go from there. Thank you!