dropped calls, connection issues for past three months

filmkr2723
Newbie

I've had multiple issues with not being able to make or receive calls. SOS at the top. Constantly going to verizon stores and doing chats. I changed my phone to an iphone 14 and still same issues.

Have not had problems for years but now can't even have a functioning phone for more than an hour.

They tried to install a new esim and nothing.

What can be done?

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vzw_customer_support
Customer Service Rep

We know it's important that you can use your phone when you need it. We are sending over a private note to get additional details and get to the bottom of this with you. 

-Meg

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