iPhone 11 keeps going into SOS mode

ashleemoffitt
Newbie

My sons iphone 11 keeps going into SOS mode and even after restart wont come out of it. How do I fix this?

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vzw_customer_support
Customer Service Rep

Making sure you have a fully working device is key to keeping you connected! We're sorry to hear about your son's phone going into SOS mode, and would love to help right away. To better assist, we'll be sending a Private Note. 

 

~Izzy

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