I live in Elmhurst (Queens), NY and my iPhone 12 Pro keeps dipping into SOS mode for hours at a time. This has never been a problem before. I went to the local Verizon store and they put in a physical SIM card, however it did not help. A customer service rep from Verizon also tried to fiddle with my network settings remotely. That also did not help....Please any suggestions!
I'm so sorry to hear you are having issues with your phone. We will send you a private note to troubleshoot. -Joe
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