iPhone cutting out on calls
Yogadogz3
Newbie

I have a iphone 12 version 16.11 iOS. Voice cuts off during phone calls and caller misses words/phrases.  This only happens in my home.  This also happens on my daughter's phone when she is at home.  Any thoughts would be appreciated.

 

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Re: iPhone cutting out on calls
vzw_customer_support
Customer Service Rep

Yogadogz3,

Hi and thanks for reaching out. How long has the device been doing this? Please describe exactly what happens when you say cuts in and out in detail. Also, kindly update to the latest and greatest software 16.3.1 then test. What happens? Just in case, here's how: https://support.apple.com/en-us/HT204204

-Arya

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