My phone just stopped working today and does not have any connection to the Verizon Network. I can send and receive iMessages and that is it. If I try to make a call, it will say call failed, and when people try to call me, it goes straight to VM.
It keeps switching from having bars to SOS. I have rebooted my phone multiple times and done all of the troubleshooting. This is happening to all phones on my Verizon account, and is happening or has been over the past two days to others that have Verizon accounts.
Solved! Go to Correct Answer
If your iPhone is stuck in SOS mode, please use the steps in this FAQ to troubleshoot the issue:
Dan_VZ
Hello, Tennkimberleigh. Thank you for the zip code. When did this begin? Any available software updates on the phone?
-Natasha
My 4 phones on my account are having the same issue. Seems like almost everyone is having a problem with this.
Oh, no! Dealing with technical problems can be overwhelming, especially if you are getting the SOS notification on all your four phones. Verizon is here to help.
If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support: https://www.verizonwireless.
When did the problem start? What recent changes have you made (relocated, new phones, software update, etc.)? Who else is experiencing this problem (friends, family, coworkers, neighbors, etc.)?
~Gilbert
Start a new topic or ask questions in the open forum.
