Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
Is there anyone else that has ever placed an order for buy one get one free promotion, had the full amount of the first phone spread out over the two phones in two separate transactions, canceled it and only received half of the refund??! Yeah, I have!!! They canceled the order for the first phone (at my request) that I was upgrading and cannot find the second order for the phone that was on the new line of service!!!!!! And since they cannot find the second order, I cannot get my refund!!! All $640.80!!! I am beyond frustrated and angered because my money has to be somewhere and all I get is the runaround!!!!!! they continue to open case after case and no solution has been made. I have bank statements showing the two debits and showing the one refund credit. I also have a confirmation email showing the amounts that I paid for each phone and the total amount as well as confirmation and order numbers for each phone. I also have a screenshot of my cart prior to check out showing the amount for each phone and the total that was due that day which was a full amount of $1303.45, NOT THE $640.80 that they have only refunded me!!! I have run out of options because no one seems to find a solution I will take this up with my local news channel and disputing it with my bank!!!!
I forgot to mention that they said the second phone was tied to the first order and since it was canceled, the entire order should be canceled. That is not the case, because I have not received my second refund or confirmation email for that line!!!