no signal at home
Enthusiast - Level 1

I have the same issue.  I have to leave my house or stand at the kitchen window to get service.  I don’t think it’s Terrain or dead zones at all because 1)  I have had this  service for 7+ years  it worked up to 4 years in and then  degraded over time to no service  and  2) other people who don’t use Verizon come to my house and their service works just fine throughout my house.  Including boost mobile, AT&T and t mobile.  Why should I pay anything aboce the $400/mo we pay Verizon to give my family service at home 

1 Reply
Customer Service Rep

I’m saddened you’ve been having trouble with service while at home. We’ve sent a Private Note so that we can assist further.