phone
BettySells
Newbie

phone number {edited for privacy} has been stolen. I want to delete that phone so NO ONE CAN USE IT IF FOUND>
I DO NOT WANT A REPLACEMENT

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Re: phone
jav6
Champion - Level 3

@BettySells wrote:

phone number {edited for privacy} has been stolen. I want to delete that phone so NO ONE CAN USE IT IF FOUND>
I DO NOT WANT A REPLACEMENT


Call 800-922-0204 for support, 888-483-7200 for the Fraud department or 800-392-0717 to remove a line permanently.

...Just another VZW customer...trying to offer some assistance...
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Re: phone
vzw_customer_support
Customer Service Rep

@BettySells ,

We're sorry to hear you're having so much trouble, but there's a bit more we'd need to know about on this. When you say that a phone number has been stolen, are you referring to the phone itself that uses that number, or something else? If the physical phone has been stolen, then suspending it as lost/stolen would be the first step, as that also locks the phone itself. You may even be able to locate the phone and find that it wasn't stolen at all: https://www.verizon.com/support/how-to-find-phone/

-Russell

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