poor coverage
pfulljen
Enthusiast - Level 1

I do not get mobile cellular service at home and near my home. It is getting progressively worse with the conversion to 5G. 

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Re: poor coverage
vzw_customer_support
Customer Service Rep

pfulljen, It is a shame to read that you are having issues with the service on your device, not worrying more, you are in good hands. We can not have this happening with your new phone, so let's dig deeper, to get things working properly. We'll send a private note in order to follow this.

 

 

>Edgar

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Re: poor coverage
vzw_customer_support
Customer Service Rep

We really want to start getting the ball rolling on your personal account. Can you send us a private note so that we can continue with personalized assistance?

~Sonia

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