"...your call cannot be completed as dialed." error message

Dlamaggi
Newbie

I keep getting the following message when trying to dial contacts in Utah, dialing from California. "Welcome to Verizon Wireless, your call cannot be completed as dialed. Please check the number and dial again. Announcement 4404 location 31069."

Can anyone explain this error message?

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6 Replies
Ann154
Community Leader
Community Leader

Have you verified you are dialing the full ten digit number in either the format of xxx-xxx-xxxx or +1-xxx-xxx-xxxx with the correct area code?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Dlamaggi
Newbie

Yes, I've dialed correctly ... it seems to be intermittent.

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vzw_customer_support
Customer Service Rep

This is certainly strange to hear as you should not be having issues with dialing to an area code. When did you first begin noticing this issue? Do you have any issues when contacting individuals in any other state or area code for dialing?

HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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vzw_customer_support
Customer Service Rep

@Dlamaggi  Being able to make and receive calls is a priority. I certainly want to make sure everything is resolved for you. Are you having problems calling any other numbers? Ensure the number is dialed correctly. If needed, use the dial pad to redial the number rather than selecting a contact or speed dial. Please let us know if this helps.

EvelynR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question, please click the โ€œCorrect Answerโ€ button under my reply. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Notgreat
Newbie

I am having the same problem in California and Verizon hasnโ€™t fixed it yet.

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vzw_customer_support
Customer Service Rep

We're here to help you out. When did this issue start? Are you able to send texts and use data? ~Peter

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