report rude supervisor - made me cry!
Enthusiast - Level 1

Who can I call to report a horribly rude supervisor?  I tried to set up a payment to automatically come out of my bank and he was talking over me and interrupting me the entire time.  I was trying to ask him questions about my bill and paying it and he actually made me cry!  I’ve never had a rude CS rep in the 15 years that I’ve had Verizon wireless service. I just can’t believe that he wouldn’t help me.  I ALWAYS get great CService - has me rethinking who I should give my business to.  After all I do pay $350-400/month for our Verizon Wireless bill!!!!  And I know there are many other carriers that I could be paying 1/4 of that! 

Re: report rude supervisor - made me cry!
Customer Service Rep

Miszee, we appreciate your many years with us and I can reassure you that this is never the experience we want for you. We don't want to see you leave and we are here to help. I am confident that we may resolve this issue so that your paymanetes are automatically drafted. What's going on? Please share additional details. We are here to help.