samsung network extender
JAMMUR20
Newbie

After receiving new  Xfinity modem, my samsung network extender will not connect "GPS failure"

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Re: samsung network extender
jav6
Champion - Level 3

@JAMMUR20 wrote:

After receiving new  Xfinity modem, my samsung network extender will not connect "GPS failure"


What model modem do you have?  Is it a modem/router combo?  What model was your old modem and was the extender connected directly to the modem?  The extender needs to be connected to a router for internet access.

...Just another VZW customer...trying to offer some assistance...
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Re: samsung network extender
TelecomTech_Extender
Contributor - Level 2

Your GPS signal is not showing up in the Network Extender. You have to put the GPS sensor which comes with the extender on an window so it can pickup the GPS Satellite Information for it to know where you are relative to other cell towers and to synchronize the Network Extender’s clock and time zone with the local cellular network. 

If you only get two or three GPS signals you will also get that error, the extender needs four signals to work properly. 

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