signal
NMEREDITH01
Newbie

My son has no call or texting signal, He is able to use wifi but unable to call or text. This has only become an issue in the last 6 hrs.

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vzw_customer_support
Customer Service Rep

NMEREDITH01,

 

A working phone is a happy user, so let's check that out. Without knowing the make/model of his phone, we'd be a bit limited on where to start with, but check out this link to see some common steps for being unable to call/text: http://vz.to/2cLZ5BD . Let us know how that goes, and we can keep at it.

 

RussellM_VZW

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