terrible service
Amatta48
Newbie

I went to verizon wireless to get a monthly subscription and the assistant only click on her tablet and my cellphone while asking me my personal information. She couldn’t activate the phone and on top of that, I was charge for a  sim card and don’t have a sim card neither the service, when I requested the money to be refunded, she told me was prepaid and non refundable. I don’t have service, sim card and no money.  Very disappointed. . 

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vzw_customer_support
Customer Service Rep

We want to be sure we're doing everything we can on our end to help. To get a conversation started, feel free to send us a Private Note at any time.

*Gavin

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