terrible service
Stewie85
Newbie

I have complained and have seen many people in my area complain for several years about poor service between Cleveland avenue NW and Market Ave N in Canton Ohio, once you turn onto any of the streets between 15th st NW and 25th St NW you get 1 bar 5G and lose phone calls.  I received a wifi extender back in 2020 to give me 4GLTE, but has not worked for 2 months, I call in talk to tech support get it working then 2 days later stops working.  When will Verizon fix this issue?

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vzw_customer_support
Customer Service Rep

Stewie85, thank you so much for this information. We strive to have a great network for you no matter where you are. Help is here. I have sent you a Private Note so that we can address your concerns on your extender. We look forward to assisting you. 

-Natasha

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