time limits for upgrades?
farris804
Newbie

I was just wondering if there are time limits/expirations for phone upgrades?  I'm eligible for an upgrade on the 27th but want to wait maybe for a whole another year. 

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18 Replies
Not applicable

No, because it has nothing to do with your old, expired contract.  It's all about the new contract you will sign.  By signing a new 2 year contract and agreeing to make 24 monthly payments, Verizon gives you a huge discount on your new phone.

CHRISTYMOM13
Newbie

WISH I COULD HELP YOU HUN, BUT I NOTICED THAT I WAS DUE FOR AN UPGRADE ON 12/2013. I WENT TO CHECK TODAY JUST FOR THE HECK OF IT & SAID I'M ELIGIBLE ON 4/2014 !!!!! I AM SO ANGRY

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Not applicable

You're never "due" for an upgrade.  That's a slick marketing scheme to get people to buy new phones before they need to.  Does you car company tell you when you are "due" for a new car?  Is it really a big deal to wait another 4 months to buy a new phone?  If it is, pay full retail price.  Verizon should get rid of subsidized phones altogether and let everyone pay full price.

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kobra_kai
Enthusiast - Level 2

Verizon does let people pay full price.

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Not applicable

I said Verizon should GET RID OF SUBSIDIZED PHONES altogether and let everyone pay full price.  I did not say Verizon does not let people pay full price.  Those are two entirely different statements with totally different meanings.

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B33
Legend

Easy there Jimbo

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Not applicable

my car company reminds me constantly even when I just purchased a new one. And unlike cell companies I get letters telling me my warranty is about to expire with 12,000 miles on the car and the warranty is 6 years 60,000 miles.

So yeah it could happen.Smiley Happy

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Not applicable

I bet they don't offer you a 60% discount off list price guaranteed for the next 20 months.

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Not applicable

I wish they did. I would love 60% off a new car....

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peridot028
Newbie

Same thing happened to me!  I was previously eligible for an upgrade 9/13.  Now it's stating I'm not eligible until 1/14.  Seriously?  I had read somewhere that they were extending the contracts to 24 months for those that have an expiration date after January 2014 but I was eligible in Sept!  Shouldn't those that already had contracts in force be grandfathered anyway?  We did sign contracts. God forbid WE change something in the contract.  I didn't receive anything personally saying they were going to do this.  Seems they're going in the wrong direction as far as contracts are concerned.  Others are doing away with contracts. Very upset!

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Not applicable

Where is your contract does it say anything about future subsidized upgrades in 20 months?  You already received your discount for signing your current contract.  Verizon can change anything they want regarding future contracts.  Customers can decide at that time whether or not they want to sign a new contract.

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spitxfire
Contributor - Level 3

They're not extending the contract to 24 months, that's what it's always been.  They're just making it so there's no more early upgrades 20 months into the 24 months.  I don't get what the big deal is, another 4 months won't kill you, or if you're desparate pay full retail.

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farris804
Newbie

Thanks for the answers I just wanted to make sure because I thought I read somewhere (can't remember where) that you lose the discounted upgrade price in 6months or a year after upgrade eligibility date. 

I've also read that they did change the upgrade dates from 20 months to the full 24 months of the contract.  I'd have to look up when the effective date of that change was.

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Not applicable

Yes, but that's a non-issue for you since you are actually planning to go 36 months.  Just remember, that once your contract has expired (24 months), there are absolutely no guarantees what the terms and conditions will be tomorrow, much less 12 months from now.  People here don't seem to understand that.

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spitxfire
Contributor - Level 3

There is no expiration for when you can extend your contract and get an upgrade, I waited almost 3 years and no problem.

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Not applicable

You can NEVER extend your contract.  Every contract expires at the end of 24 months.  You can sign a NEW contract when your old contract has expired.  The new contract is subject to the terms and conditions in place at the time you enter into the new contract.

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spitxfire
Contributor - Level 3

Yeah, that's what I meant, extending the contract by signing a new 2-year one.

As people have already stated you can't hold someone to something they said when things change everyday. At that time that rep was probably right, things change every day.

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SuzyQ
Community Leader
Community Leader

farris804 wrote:

Thanks for the answers I just wanted to make sure because I thought I read somewhere (can't remember where) that you lose the discounted upgrade price in 6 months or a year after upgrade eligibility date. 

What that refers to is the additional "loyalty discount" of $30 or $50 (used to be $100 but that's long gone) over and above the discounted phone price.  If you had that credit available (only primary account holders on family plans and individual accounts had this) you had (have) 6 months from the time you became eligible for an upgrade to use it - or 2 months beyond your contract expiration.

As others have explained, anytime after you become eligible, soon to coincide with when your contract expires, you can purchase a discounted phone and sign a new contract.  Or not.  The choice is yours to be month to month and free to swap carriers at will, or to commit to staying with Verizon for 24 months and getting a huge discount on a phone. 

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