trade in status

[lygess]

I received my new iPhone and sent in the old one. I followed the tracking and it was received in the warehouse on November 3. The other two devices sent that day have had their trade in credits applied. However I can’t find any information on the iPhone I sent in.  Is there anyone that I can speak with to help with this issue ?

[vzw_customer_support]

Getting promotional offers is always important. Since this is a community forum, we won't be able to answer your question here directly. Instead we will send you a Private Note. Please look for that next.