verizon accepting email to sms at vtext but not delivering. Lots included.
firefightergeek
Enthusiast - Level 1

Messages are being sent to [My 10 digit number]@vtext.com and not being delivered to the phone.

Mail settings for DKIM, SPF, and DMARC (anti-spam stuff) are all valid as shown by this header put there by GMAIL to indicate passage of a similar message sent to a gmail account.
Picture showing google mail headers with confirmation of SPF, DMARC, and DKIM validity
(you can view the image at www(dot)secondsignal(dot)com :// spamcheck.png)

Below are server logs showing that Cloudfilter accepted the messages for delivery.

11/29/2022 09:58:30 AM Router: Message 00524183 transferred to vrz-sms.mx.a.cloudfilter.net for [MY10DIGITS]@vtext.com from [SERVER] OF1708DC96:49B3AB42 ON85258909:00524183 Size: 1K via SMTP
11/29/2022 10:01:29 AM Router: Message 0052879E transferred to vrz-sms.mx.a.cloudfilter.net for [MY10DIGITS]@vtext.com from [SERVER] OFC80E97D8:C5BE7F55 ON85258909:0052879E Size: 1K via SMTP
11/29/2022 10:46:04 AM Router: Message 00569CE5 transferred to vrz-sms.mx.a.cloudfilter.net for [MY10DIGITS]@vtext.com from [SERVER] OF9F1098C3:BF41F741 ON85258909:00569CE5 Size: 1K via SMTP
11/29/2022 10:47:11 AM Router: Message 0056B681 transferred to vrz-sms.mx.a.cloudfilter.net for [MY10DIGITS]@vtext.com from [SERVER] OFAA0ED9D3:D6D49A8A ON85258909:0056B681 Size: 1K via SMTP
11/29/2022 10:52:35 AM Router: Message 0057356D transferred to vrz-sms.mx.a.cloudfilter.net for [MY10DIGITS]@vtext.com from [SERVER] OF491E5B51:58B947FB ON85258909:0057356D Size: 1K via SMTP
11/29/2022 10:54:21 AM Router: Message 00575EF6 transferred to vrz-sms.mx.a.cloudfilter.net for [MY10DIGITS]@vtext.com from [SERVER] OF505EE768:6CFBCA82 ON85258909:00575EF6 Size: 1K via SMTP

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

As a valued customer, your concerns are our concerns and we're here to assist you in any way we can.

To ensure that we're on the right track to help you here, are you stating that you're experiencing issues with accepting email to SMS at vtext or something else?

I know we can help.

-Robert C.

0 Likes