voicemail
JLH0123
Newbie

How do I stop my calls from going straight to voicemail.   I tried the *73 but that did not give me any options to set up or stop.  

Labels (1)
0 Likes
3 Replies
naansalad
Specialist - Level 3

do you have do not disturb feature on your phone if yes then it might be on

0 Likes
jav6
Champion - Level 3

What make/model phone do you have?

...Just another VZW customer...trying to offer some assistance...
0 Likes
vzw_customer_support
Customer Service Rep

JLH0123, we understand the importance of making sure you are able to receive all of your phone calls. Allow us to further investigate the details. Dialing *73 was a great to step to make sure your device is not set up for call forwarding which can impact the retrieval of your phone calls. Letโ€™s continue to work on this. Can you please let us know when was the last time you were able to receive a phone call opposed to it going straight to voicemail? Also, please provide us the make/model of your device and provide us more details on what type of voicemail you use on your device (basic by dialing *86 or Visual voicemail)?

 

SylviaT_VZW

 

Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes