why does my call log show 000-000-0000

[gopro82]

trying to find a specific number dialed on my usage and shows only the time.  number reads 000-000-0000

[Snn5 · Accepted solution]

More info here:

Odd phone number

[SuzyQ]

How long has it been since you made the call?  It can take up to 48 hours or more to show the numbers, especially if the call was routed through a non-Verizon tower.  I've seen the 000-000-0000 on my usage (online), then a few days later, the correct numbers are there.

Does the actual number show on the phone call log?

[vzw_customer_support]

I'll be more than happy to provide some clarification regarding the 000-000-000 gopro82. Are you seeing this number when viewing your unbilled call details online or usage details on a billing statement? Which calling plan are you currently on?

Thank You,
MichelleS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[stpetegirl28]

I have the same question, I am looking at my current call log and see 000-000-0000.  What does these mean?  I have
business account with five lines and want to verify that this is not something that I will be billed additional for.  Please help !!!

Thank you

[vzwguy871]

you're gonna get billed so much for that

[Snn5]

From the link in my above post:

This can occur if you're on an older plan. With older plans, data usage was tracked as minutes of use or just via a dummy number to show the different access times. For reporting purposes, the 000-000-0000 was used to record those access times or in the cases of some plans as minutes for those plans where data usage subtracted from the minutes.