why is server unreachable?
742
Enthusiast - Level 1

trying to make phone call and phone says server unreachable  what needs to be done

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14 Replies
Dstrejc
Newbie

I'm getting a service unreachable message and can't make or receive calls

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mark613
Enthusiast - Level 1

Restart your phone.  It should fix the problem. Then dial #832.  This ais a verizon number to confirm if your phone is working for phone calls.

Nievesj
Enthusiast - Level 1

Restarting did not fix the problem

vzw_customer_support
Customer Service Rep

Dstrecj-

That is never the experience we want you to have. I want to ensure your service is working as it should. When did this issue begin? What is your zip code and cross street?

 

CarmenT_VZW

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Cathylarson
Newbie

This has been happening more frequently but today I haven't been able to make a call all day! 

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LRB0427
Newbie

Hi,

 

I can't make or receive calls on my Samsung 8.  It started at noon today, my zip code is 92240.

I have shutdown the phone a few times.

How do I fix this?

415-755-3569

email: [email address removed per the Verizon Terms of Service]

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vzw_customer_support
Customer Service Rep

There was a known issue affecting some customers from effectively placing calls in Southern California, but has since been resolved. Are you still having issues with your service?

 

-Joshua

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kat9774
Newbie

Try turning off advanced calling under settings. That worked for us. You lose HD video calls but at least you can make and receive calls.

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vzw_customer_support
Customer Service Rep

Being able to make a call is mandatory.  We want this resolved ASAP.  Are you still having this issue?  If so, where is this happening?

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Vbbob1
Enthusiast - Level 2

I'm not able to call or text from my house or use my tablet.  Both have Internet access, but won't work on Tower or through Internet to call or text.  I have to use Whatsapp 

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Sferebee
Newbie

Same for me. 

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vzw_customer_support
Customer Service Rep

Sferebee-

Our goal is for you to have service at all times. May I ask if you are still experiencing service issues at this time? What is your zip code?

-CarmenT_VZW

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Deifan88
Newbie

I'm having this same problem. What is the solution? I don't see any solutions noted on this site.  Brand new Pixel 7 bought yesterday. T-Mobile may be getting my business if I don't get a solution. Can't call to talk to anybody and nobody can call me!!

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kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to start a new conversation on the most relevant board. Thanks!

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