Can't receive test from specific number

pupdocdiver
Newbie

I replied STOP to a text message from a bank on my iphone 11.  (they kept resending verification codes).  I tried to undo this by typing START but no joy. Now I can't receive verification codes and they can't seem to fix it from their end.  Suggestions/solutions?

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vzw_customer_support
Community Manager
Community Manager

Pupdocdiver, thank you so much for reaching out. We can always check to see if there is a block on the wireless account from being able to receive any short code messages. I will be providing you with a Private Note. Please respond to that message. 

-Kevin

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