Gizmo Watch texting option

Suzieqmc
Enthusiast - Level 1

We recently got my daughter the gizmo watch. How can we allow other trusted contacts to text her and her text them back? I'm very frustrated, since this was a key selling point of this watch. 

There is no option in the hub to add a trusted contact as a "Gizmo Buddy"  so she can text them.

 

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vzw_customer_support
Customer Service Rep

I don't blame you for reaching out about messaging. To be sure, is the Gizmo watch able to message at all? 
https://www.verizon.com/support/knowledge-base-219791/

-David

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Suzieqmc
Enthusiast - Level 1

Yes the watch can text both guardians, but nobody else. 

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