What phone is it? And what is the problem? Are you sure the warranty covers whatever is wrong? If you purchased it at a store, return it via the store. Otherwise, call customer service and they can begin the process. (800) 922-0204, choose option 4 for "Other", then say "Agent" at the voice prompt.
THOHER65,
We want to set you up for success. What type of issues are you having with your phone? What device do you have?
RobinD_VZW
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