I am not able to make calls, text or use my phone at all. I need help
Oh, my! This isn't the wireless experience we want for you. When did this issue begin? What error message do you hear/see when you try to make a call, send a text & use data? Please share the zip code where the problem persists.
KiaH_VZW
Have you done any troubleshooting? Have you tried rebooting the phone?
Good morning, tikibar1! Having reliable service is vital, and we are here to help! Can you tell us a little more? When did this issue start?
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