Moto Z Force Can't Turn On WiFi
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Last night my Moto Z Force (1 month old) restarted itself and upon start-up the WiFi was not on. I tried to enable it but was unable to click the WiFi icon like usual (double swipe down, select WiFi). The WiFi icon has the / thru it as if disabled. Going to WiFi in settings I can turn the switch "on" but nothing happens, just the multi-blue line waving like it is searching. All the other devices in my house, including my wife's Motorola Droid Maxx 2, find my WiFi and have no problem connecting.
I have tried:
Restart
Safe Mode
Resetting network settings
Uninstalling last few installed apps.
Restarting my router
At this point I am trying to avoid doing a factory reset. I don't see how deleting data would help anyway.
Any thoughts before I return this phone and get something else? Nothing but bugs and problems since day 1.
Solved! Go to Correct Answer
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Called Verizon support and They are sending a replacement at no charge! They are also upgrading my data plan temporarily at no charge due to the data restore while WiFi disabled! Quickest tech support call I have ever made.
This is why I have stuck with Verizon over the years. You get what you pay for (except maybe the Moto Z Force).
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Went ahead and did the factory reset. No help.
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Called Verizon support and They are sending a replacement at no charge! They are also upgrading my data plan temporarily at no charge due to the data restore while WiFi disabled! Quickest tech support call I have ever made.
This is why I have stuck with Verizon over the years. You get what you pay for (except maybe the Moto Z Force).
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Let us know how it works out, the refurbished devices sometimes work better, hopefully your refurb will.
