Unfavorably resolved

christeese
Newbie

[Response to a previously started thread: New update for android causes wifi to not work ]

I appreciate someone finally getting back to me on this but the issue has

been resolved by Verizon replacing the phone. The issues (in my opinion)

were not router related as the phone would not connect to ANY router for

very long. The issue was with the update that was pushed to the phone. Once

it was installed and restarted, Wifi no longer was working or stable on the

phone.

Message edited by Verizon Moderator

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christeese
Newbie

So for weeks now without a stable and working WiFi connection I have wasted hours upon hours trying to resolve this issue only to have a replacement phone to be sent to me (Waiting on delivery for it now) I think some kind of credit or refund is in order for the not only wasted time but extra minutes of my plan being used up.

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