It is time for a Class Action Lawsuit against Verizon for the upgrade fee. Verizon currently charges $40 if you buy a new phone. I bought my phone at Walmart and it was set up in about 5 minutes. Verizon did nothing to set it up. The person at Walmart set it up. You can't even find a good reason for the fee on their website. It is an unethical way of making money. Charging people for a service that they are not getting. I didn't change plans, add a line, or even change my phone number. It is a completely shady and evil way to charge people for nothing. It's time to fight back. Verizon should be sued for this unethical practice.
1) When you signed up for service, you signed away any right to a lawsuit.
2) *ALL* carriers charge an upgrade fee regardless if the phone was purchased from their store or a Walmart.
Don't want a fee? Pay full retail.
Pay full retail for what?
@Robbquise wrote:Pay full retail for what?
"Don't want a fee? Pay full retail."
It's pretty self-explanatory.
Buy phone full retail, don't pay an upgrade fee. Finance the phone and pay it.
@Tigerstep wrote:
@Robbquise wrote:Pay full retail for what?
"Don't want a fee? Pay full retail."
It's pretty self-explanatory.
Buy phone full retail, don't pay an upgrade fee. Finance the phone and pay it.
Customers are still charged for the upgrade fee if they purchase a new phone at the full retail price from Verizon Wireless. The only way to avoid the upgrade fee completely is to purchase the phone from the manufacturer directly.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
How do you avoid it if you pay full retail from Apple or Samsung? You still have to activate it through Verizon, don't you?
It's always our priority that you are properly informed about the charges, if any, associated with activating your new device. We contacted you via a Private Note to continue assisting you.
GeovannJ_VZW
@hhstone wrote :
"How do you avoid it if you pay full retail from Apple or Samsung? You still have to activate it through Verizon, don't you?"
You avoid the upgrade fee when you purchase unlocked phone models that don't come with service or a SIM card. To activate the phone on your existing service, move the SIM card from your old phone and install it in the new phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I just tried to circumvent the upgrade fee by ordering directly from Apple, and I was told there would still be an upgrade fee, and that it would be $40 rather than the $20 if I order online from Apple.
if you order it from Apple and request the Verizon version it’s going to come with a Verizon Sim card and you will be charged an upgrade fee. If you order it directly from Verizon and pay full price it’s going to come with a Verizon Sim card and you will be charged the upgrade fee. If you order from Samsung and ask for the Verizon version and it comes with a Verizon Sim card you will be charged the upgrade fee.
Simply put: If it comes with a Verizon Sim card, you will be charged an upgrade fee..
if you are going to pay full price and want to avoid the fee walk into someplace like Best Buy tell them your prepaid and tell them what phone you want to buy and they will sell you whatever version you want at full price without an upgrade fee, and without a SIM card.
You ninja, you!
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I may have womansplained it . . . 😆
@mama23dogs @Ann154 I applaud you both! You keep responding in so many different ways on how to avoid the upgrade fee yet no one seems to get it or listens lol. It's like listening to a broken record! 🤣
@Susan2020 wrote:@mama23dogs @Ann154 I applaud you both! You keep responding in so many different ways on how to avoid the upgrade fee yet no one seems to get it or listens lol. It's like listening to a broken record! 🤣
🤔. Or is it all of you who won’t catch the hint and change your ways?
The definition of insanity is doing the same thing over and over again and expecting a different result. I got a different result. 💡
You can upgrade with Apple, Samsung, or Google, and I think even Motorola, when you purchase a carrier free, Sim free device and therefore there is no upgrade fee.
Maybe the fee is because carriers don’t want to be loan companies and finance devices, they just want to be in the service business.
@mama23dogs I understand and agree. Everyone has to learn it the hard way. Follow instructions and the upgrade fee can be avoided. They don't follow and get charged the fee then get mad at Verizon when it was really their own fault. Oh well, what more can you do.
Appreciate the continuous explanation and effort @mama23dogs @Ann154 !
@Susan2020 It’s because these clowns still arguing that they paid $20/$40 haven’t bothered to take a little time to read beyond the original post and a few comments (read: too lazy to properly educate themselves). They deserve to be charged $20/$40. It’s just too bad we have to keep reading their posts that illustrate their ineptness.
@justiceforall Agree, too lazy! Annoying that all they do is complain and don't learn that it is their own doing. Leave Verizon if that $20/$40 upgrade is unacceptable. Being a member is at will and not forced. Stop exhausting support with nonsense gripes. We are all tired of seeing the same repeated comments flooding the thread.
How many times do you think we have to write, "... if your new phone comes with a new Verizon SIM card, you will be charged an upgrade fee."
@mama23dogs you have to write that every single time because people DO NOT READ nor understand.
@mama23dogs @Susan2020 Unfortunately, I don't have time to read 12 pages of comments. Get a day job.
@FelixCortez you didn't even try to read a single page so don't act like anything is owed to you or that something had been done wrong to you.
Start a new topic or ask questions in the open forum.
