Why is my connection so poor?

OVBill
Newbie

my S5 status shows -110dBm and 30 asu within 5 feet of network extender. Is this cause poor phone connections?

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OVBill
Newbie

Thanks for your suggestion. I have upgraded to Galaxy S7 which does not require the network extender.

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smith6612
Community Leader
Community Leader

What network type is displayed on the phone when this is seen? If the network type is "LTE" the extenders do not currently handle that network type.

If you see "EvDo-Rev.A" or "1xRTT" then the extender may need some help.

You should be able to boot your S5 to the extender by placing a call, and then going to an area of your home that lacks LTE service. Basements are good at that.

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OVBill
Newbie

Thanks for your suggestion. I have upgraded to Galaxy S7 which does not require the network extender.

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