Do you think it's a matter of preferential placement in exchange for higher profit margin per unit sold? Or possibly per total past units sold? How about the alignment of the moon, the earth and some other planet? 
Why would they modify the capabilities of the device? I don't think they have a competing application.
Verizon decides which features and menu items are available on their carrier branded devices.
What compelled you to state the obvious? Just curious.
Because it is the appropriate response to your question.
If you knew the answer, why did you ask the question?
It is also possible that LG was charging extra for that feature. Samsung is quite known for charging extra for exclusive features. If the cost of the extra makes the phone model more expensive than what Verizon Wireless had agreed to, I could see why they would drop the extras. Would you want to purchase a new phone for $100+ more at Verizon Wireless for all the features when you could switch to AT&T or another carrier for the same features and pay less for the phone?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I do not believe that LG was asking more for the device because of Smart Settings or other features that were "deleted" by the carrier. My question was more of a rhetorical one - something to stimulate thought and discussion. They did the same on predecessor LG devices. Luckily for the V30, they left much of it alone. So I see your point.
What I continue to find interesting... the V30 is placed so low on their Shop Smartphones list as to be practically buried among and after a large number of non-flagship devices. While it's hard to rationalize the placement of the device in the various organizations they have used since it's launch, it was rolled out with little fanfare, and in many ways it either meets or surpasses the other flagship devices by Apple and Samsung.
Their poor track record for software updates hasn't created a positive reputation in my eyes to consider them.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Well, you might consider this: VZW received an Android Wear update for one of LG's SmartWatches (W200V) months ago, and has not provided it to it's customer's yet. AT&T received the update at the same time for the W200A, and their customer's have been enjoying the update to the same device for some time.
This is evidence of LG providing an update where VZW has not in turn provided the OTA...
Also worth consideration are the number of updates Samsung has provided to the various models of the Galaxy series. There are a substantial number of Galaxy models. Maybe.the VZW team responsible for approving and making OTAs available spend unequal time and effort supporting that manufacturer over others.
stef7 wrote:
I do not believe that LG was asking more for the device because of Smart Settings or other features that were "deleted" by the carrier. My question was more of a rhetorical one - something to stimulate thought and discussion. They did the same on predecessor LG devices. Luckily for the V30, they left much of it alone. So I see your point.
What I continue to find interesting... the V30 is placed so low on their Shop Smartphones list as to be practically buried among and after a large number of non-flagship devices. While it's hard to rationalize the placement of the device in the various organizations they have used since it's launch, it was rolled out with little fanfare, and in many ways it either meets or surpasses the other flagship devices by Apple and Samsung.
When you ask a question on this forum, you are going to get a response. It can't be rhetorical if you want a response.
I have already stated that carriers, VZW especially, decide what features and setting appear on the carrier branded devices. We have had many discussions about this very topic on this forum. There was one that begged the question of why there was no FM radio on a particular phone when other carriers were including it. The answer was the same. Verizon always takes out setting on the devices. This setting you are looking for automates some functions of the phone, does it not? To do these things you need to keep location service on constantly. That is a battery drain. I have a bit of experience working with users in this field. I know that they would come in and complain that the battery drains more quickly than they expect it and would be mad about having to stop using those features if they want to preserve battery life. Unlike other carriers, Verizon provides some tech assistance in store, they're really trying to prevent these interactions in the stores so that reps can focus on what they're supposed to do which is sell.
You think that this phone is so great. That is good. Look at your friend, family and coworkers. How many of them are carrying this phone? It is probably only you. The rest are either using an iPhone or a Samsung device. These are the phones people want. If they don't want these expensive devices, they want the cheaper alternatives. This is why you don't find the V30 at the top of the list on the website. Nobody goes out to buy a new phone and has n idea of what they want being totally open to suggestions. They either know which device they want or they know how much they are willing to spend. The V30 is $840. Not exactly cheap. If people aren't willing to pay for the Samsung S8+ at that price, they're not going to go for the V30.
Also, LG is TERRIBLE with updates. I had the G2, G3 and V10. I got the V10 on October 31, 2015. The day after it was released. It came with Lollipop. Marshmallow was already available when I purchased the device. I got the 6.0 update in April of 2016 but by then 6.0.1 was available. I gave up on that phone in March of 2017. It is now 2 years old and STILL has not gotten an update after 6.0 and 8.0 is available. Go to Twitter and search for #LGV10 and read some of the things people post about this. LG always responds that 'we cannot say when/if the V10 will get 7.0'. So why anyone would by an $840 device from a manufacturer who does not develop updates. It is the sole reason why I switched back to Apple. So that I can get updates when they are available. This is not Verizon's fault that the phones don't have the updates. When the manufacturer makes it and sends it to Verizon and they hold it from devices, sure, you can blame them. You can't, however, blame Verizon if LG hasn't made the update at all.
Personally, I will never buy an LG smartphone again. I would never use one as my daily driver unless I got the phone for free AND I was getting a stipend to use it. I miss the camera on my V10 but that is about it.
To add:
Verizon has partnered with Google to offer the Pixel exclusively so, of course other Android devices will be featured lower on the list because they have to sell the Pixel.
Also there is likely a similar situation with the Apple devices.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
What kind of similar situation?
The only thing that I see that an iPhone device offers that is not on my Verizon iPhone is the access to your data plan right in the settings menu. This setting shows your current plan and usage and tells you how much Verizon says you have used. It is fine that that isn't there for me as I monitor my usage anyway.
I was referring to the Apple phones being promoted for sale above LG, HTC and other manufacturers on the sale page.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Do you think it's a matter of preferential placement in exchange for higher profit margin per unit sold? Or possibly per total past units sold? How about the alignment of the moon, the earth and some other planet?
Probably the first two options. The third one is a little out there. 
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
stef7 wrote:
Do you think it's a matter of preferential placement in exchange for higher profit margin per unit sold? Or possibly per total past units sold? How about the alignment of the moon, the earth and some other planet?
It is because they make the phones people want easier to find.
First things first. I'm in here to help others, with constructive feedback, regardless of device. I don't care if it's Samsung, Apple, LG, Motorola or whatever. If I've come across actionable information that I feel is highly probable to be helpful to a person asking for assistance, I'll respond.
I will do so in an instructive, compassionate, encouraging manner. I never respond with "you should have known", or "you failed to read"..., or anything with putting people down.
I didn't pay retail $840 for the V30. Well, that's not really true. LG was running a $200 rebate, and a Google VR bundle, including games, and a 2yr Manufacturer Warranty during the launch. It's just too bad more people didn't get further along in their search for phones in the oddly ordered list, much further than the flagship Samsung or Apple device.offerings which were at the top.
LG updates have been slow in coming, true. I've been with LG and VZW since the Spectrum, Spectrum2, G2 and G4. My experience is not yours though. I've never had a single problem with my devices. The G4 is still an outstanding device. I upgraded to be somewhat future proof, as the V30 is exceptional and represents great value.
I know a little about updates. I have an LG W200V SmartWatch that is 2yrs old, and with an out of date version 1.5 of Android Wear runs circles around the "new" Apple Watch Series 3. I waiting for the 2.0 OTA. LG passed this along to VZ quite a while ago. ATT was provided it at the same time. Guess who has it, and who doesn't?
Where did I ever say I had a problem with any of my LG devices?
It doesn't matter if you paid full retail on your phone or not. You happened to get it on a promotion and that is good for you. Currently it is not on promotion so anyone who purchases it will pay $840.
LG HAD to give an extended warranty most likely because they still have't fixed the lovely Boot Loop feature.
You shouldn't have to buy a phone to be "future proof" but I thought I was doing so by buying the V10. THe first of the V series and the best of LG's offerings. I guess I was mad thinking that I would get future updates since it was LG's NEWEST device at the time. Just the V30 is currently. We'll see how happy you are when Android P gets released and the V40 has it but the V30 doesn't.
In my opinion, LG is a horrible company and I will ever purchase a smartphone from them again.
As far as your watch you keep talking about, don't plan on the update hitting. Especially if it is 2 years old. Also, in your customer agreement, Verizon reserves the right to push software updates or not (even though the not may not be specifically stated) as you give them the right to control the updates you get whether you want them or not. If AT&T is soooo much better about these updates, why are you still here with Verizon?
You indicated people having trouble with location on and battery drain, and you mentioned not getting an update for the V10. Battery drain wasn't an issue with my prior LG devices, and getting late updates, I agree, that is nojoy. But even if my prior phones were not updated to the latest, they were fully functional (well, OK, they removed access to the FM radio chip on the G4).
On the W200V, I keep mentioning it because it's superior technology, even with AW1.5 in comparison to the newest Apple Watch Series 3, and some of the other devices. I may even be superior to the LG Sport, which was supposed to launch on VZW, but never did. The claim was defects, but many like myself believe the device was superior to the other offerings from other manufacturers, and the model specifically built for VZW (the Wear24).
What I honestly think is more likely here, LG updates are delayed, not by LG, but by VZW to "level the playing field" as it were.
The V10, it got updated on other carriers to 6.0.1 in Aug 16. It got 7.0 in July of this year on T-mobile, but not on ATT. nor Verizon. Why? Do you think LG delayed offering updates to ATT and VZW? Really? You laid down some serious change for the V10 didn't you? I guess we all do for carrier-locked devices.
I wouldn't call myself an LG fan-boy by any stretch of the imagination, but as an EE, their phones appeal to my sense of engineering design and execution. I am not here to put down iPhone nor Samsung, nor any other manufacturer's / user's devices.
Why do I remain a VZW customer?
Possibly for some of the same reasons you are willing to change from Android to IOS and stick with them. On VZW's part, I would wish some fairer representation on the website for LG products, and also minimally delayed OTAs given the excellence of their devices. To put the responsibility for delays with updates on the shoulders of LG? I don't feel that accurately reflects reality.
What I said is the Smart Settings feature you are looking for requires location to be on all the time. Constant location means quicker battery drain. Please read what I write.
Love the passion. The delivery could use a little work.
I did read what you wrote. Meant to say, with my past phones, and especially G4, with location on all the time (and set to High Accuracy), I've not had a problem with battery drain. Same goes for the V30. My wife loves the fact that with her iPhone 6 (we are a technologically "blended" family), she can see where I am all the time using Google's Location Sharing feature. This is a practical thing for us as we drive in Atlanta, and traffic is notoriously bad. Sometimes my commute from/to home/work can be relatively trouble free, or very drawn-out due to one accident, or rain.
There are already some smart settings on my device and I take advantage of the one that leaves my phone unlocked when I am in BT range of my watch. However, I really appreciate the fingerprint sensor and it's placement at the back of the phone (very ergonomically done) to unlock it otherwise.
I think you are quite wrong about the desirability of the LG series devices. I think a big part of the issue is the advertising of the product line. Apple and Samsung spend considerably on advertising in comparison to LG and some of the other manufacturers. People tend to buy what is marketed successfully to them, not necessarily what is better value-wise... .
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