audible messages while phone is charging

ROBROY57_2000
Newbie

When my battery is low and /or while charging I get a voice notification saying something like "You have 20% backup remaining." or "You have 60% backup remaining."  How do I turn the notifications off?  I plug my phone in to charge at night and don't need to be woke up with these useless messages.

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Acrillix
Specialist - Level 2

I would try clearing the cache in your phone by going to

Settings>Storage>Cached Data>Clear

If that doesn't work write me back with the type of phone you have so I can investigate further.

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christopherm_vzw
Verizon Employee

Hello ROBROY57_2000,

We definitely want to get these messages to stop. What is the make and model of our device? Do you get any other audible notifications?

ChristopherM_VZW

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