how do i move apps to sd card on ellipsis 7

texarcher
Enthusiast - Level 1

I have an ellipsis 7 but it won't download or update apps due to lack of space. How do I move apps to the SD card?

Labels (1)
1 Solution
vzw_customer_support
Customer Service Rep

Thanks for clarifying! We have a process to update the software that allows more control over the storage. Are you willing to send the device in for this update? If so, please reply to my Direct Message with the needed information.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

View solution in original post

0 Likes
Reply
12 Replies
Not applicable

From what I have read on the forum you cannot.

Its a low end tablet.

Good Luck

0 Likes
Reply
vzw_customer_support
Customer Service Rep

We certainly want you to be able to install or update your apps.

When the “Available app space” memory in storage reaches less than 50MB the device will display a message stating, “Storage space running out”.

When the “Available app space” memory is depleted, “Insufficient space available” or “Device out of storage” will be displayed. You can check your “Available app space” under Settings>Storage>Available app space.

Apps are not able to be moved to the SD card, you can move media files to the SD card.

Which software version do you have? Go to Settings<About Tablet<SW Version.

TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply
coop227T
Newbie

How do you adjust the cap on app space? Or remove all these apps that came preloaded that I never use? 1 GB is really all there is? Why is that?

0 Likes
Reply
vzw_customer_support
Customer Service Rep

We want you to get the most out of your tablet, coop227T. To review the app storage capabilities, may I have the software version found under Settings>About Device?


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

0 Likes
Reply
coop227T
Newbie

MV7A_31D26_422

On Dec 28, 2014 10:12 AM, "Verizon Wireless Customer Support" <

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Thanks for clarifying! We have a process to update the software that allows more control over the storage. Are you willing to send the device in for this update? If so, please reply to my Direct Message with the needed information.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes
Reply
coop227T
Newbie

Yes I am willing to send the device in.

On Dec 30, 2014 11:26 AM, "Verizon Wireless Customer Support" <

0 Likes
Reply
OGChaz
Newbie

I also have ran out of app space on my Ellipsis 7 with the same version MV7A_31D26_422. Am im eligible for this upgrade? I am willing to send it in.

0 Likes
Reply
Rbpart4
Newbie

Verizon Team -

I am a student who has the Verizon Ellipsis 7 also. I enjoy using the tablet. However, I am disappointed at the limitation to just a couple of gigs worth of space for apps as the device does not allow for installing apps on a SD card. I found out the hard way when I bought and installed a 32 gig external SD card for downloading books for school and music to listen to while reading on my breaks at work. Buying the SD card was a waste of money as it is virtually useless accept for storing pictures and music through USB. I don't take pictures with the tablet and my music is typically downloaded from an online music service that is unable to use external storage because of the Verizon programming limitation.

You mention in this string you are in the process to update the software that allows more control over the storage (Dec 30). Has this occurred? if not, when? To sell these tablets with this limitation and saying in stores just add a SD card is very misleading.

Your prompt reply will be appreciated.

Fbclarke2
Newbie

Saw in the feed  that there was a software update for the 7. 

Is there a software update to allow moving apps to the SD card on the 8 non HD?

0 Likes
Reply
vzw_customer_support
Customer Service Rep

I want to be sure that your question is answered, Fbclarke2. Now I’m seeing from our website with every update that the Verizon Ellipsis 8 non HD last had an update 08/24/2018.
https://www.verizonwireless.com/support/software-updates/
Is this the one that was updated to your Verizon Ellipsis 8 ? The only notes for this update include the following:

- The device battery can be restored with a standard charger after being powered off for a significant time
- Latest Android™ security patches and bug fixes

I don’t see that moving apps to an SD card in the list of updates.


DavidH_VZW

0 Likes
Reply
Rain777
Enthusiast - Level 2

If it can't be done, it doesn't matter what software version she has.

0 Likes
Reply