i get only half the text messages that are sent to me

[KENREK53]

I receive only some of the texts that are sent to my phone. this started happening right as my phone was up for an update. I updated the phone but that didnt help. I went to the store and they gave me a new sim card but that did not fix the problem

[LENNYEDGE]

thats due to what device sends it and server and ISNT ALWAYS YOUR DEVICE,ITS THE NETWORKS FAULT.

[vzw_customer_support]

KENREK53

I would be concerned too if I were not receiving all of my text messages. Are they not coming from any one particular contact on your phone? Do they arrive later or out of order?

ChristopherM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[LAUGOM1]

I have the same ussue, the text never show up.

[LAUGOM1]

And it's multiple senders.

[LAUGOM1]

This happened after the marshmallow update, I'm also receiving a full voicemail box error when my voicemail is not full. How do I correct the these errors.

[LENNYEDGE]

go into voicemail and reset it back up....just listen to what menus SAY, dont depend on voice to text reader,

[LENNYEDGE]

Search Results for reset voicemail

[LAUGOM1]

The only results I get is to reset my password, I don't need to do that. I spoke to a verizon rep at costco and was told test issues were because if the update my phone did.

[LENNYEDGE]

call tier 2 support on vzw. they will walk you through

[vzw_customer_support]

We know its important to make sure your text messaging is working LAUGOM1 . Are you using a 3rd party text messaging application? If so, try removing it temporarily We also recommend deleting old/long text threads that you no longer need on your phone. Also is during a group message or just individual messages sent.

KinquanaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[LAUGOM1]

I'm not using a 3rd party texting app; I've removed old texts and have very few currently listed; the missing, unreceived texts as individual texts. As I've already said all the issues I'm having happened after an update to my phone on June 4th.

[vzw_customer_support]

Thanks so much for the update Laugom1. Let’s keep working toward a resolution. What’s the make/model of your phone? Is this happening intermittently or consistently? Since this has been happening, have you powered your phone off ( taken SIM Card out ) for at least 1-2 minutes, put SIM Card back in and power the phone on again ?

TakendraW_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

[LAUGOM1]

I just powered the phone down and removed the SIM card; I'm also not receiveing all my phone calls, the calls aren't even showing up as missed. And I still haven't been able to figure out the voicemail issue either! Samsung Galaxy s5

[vzw_customer_support]

LAUGOM1,

Oh wow! We appreciate you taking that step. To be sure, are you having troubles in all locations or specific? What's your zip code? Do you also have this trouble indoors and out?

AdamG_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[LAUGOM1]

It's all the time, inside, outside, it doesn't matter; 93901

[vzw_customer_support]

LAUGOM1, thanks for the details. To better assist you, are you able to send us a message on Facebook or Twitter?

EstebanP_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!